CNC Service and Software Engineer

Simpson Technology Ltd are a sales and service company supplying sheet metal processing machinery and are based in Heald Green/Cheadle. We are a high energy and hard working team of professionals and are passionate about our people. Due to our recent expansion we are looking for a very enthusiastic individual to join us in an engineer’s role who is based in Lancashire/Yorkshire/Derbyshire/Midlands area to cover customers in the UK and Ireland.

ROLE AND RESPONSIBILITIES

  • Installation of CNC lasers, bending and punching machines, software and automation
  • Schedule service check overs and organize service consumables with Admin
  • Provide preventative breakdown maintenance to our contract customers
  • Troubleshoot over the telephone and on-site
  • Provide training for operators, maintenance and programmers
  • Assist Sales with technical support
  • Manage phone calls and correspondence
  • Responsible for the completion and submission of field service reports and expense reports
  • Work closely with our suppliers for the customers benefit
  • Ability to generate additional revenue for the company through a bonus scheme

QUALIFICATION AND EDUCATION REQUIREMENTS

  • Time served in engineering with at least an electrical/electronic qualification but preferably multi skilled
  • 3 years of work experience with CNC machines
  • Knowledge of offline programming essential

PREFERRED SKILLS

  • Experience in CNC sheet metal machines preferred but not essential
  • Ability to interpret electrical schematics
  • High customer orientation
  • Excellent verbal and written communication skills
  • Good knowledge of MS Office (Outlook, Word, Excel) & CRM systems (preferably Salesforce)
  • Excellent electrical/electronic troubleshooting skills
  • Pneumatic and hydraulic experience advantageous
  • Ability to stay calm under pressure
  • Ability to work independently and make decisions
  • Work within a small team
  • Travel on short notice may be required. Available to work weekends and after normal work hours as required which will be paid at an overtime rate

COMPANY BENEFITS

  • On-site parking
  • Company car
  • Company pension
  • Company events & social hours
  • Posted: 2nd March 2020
  • Location: Birmingham/Manchester area
  • Salary: Attractive salary & benefits
  • Type: Full Time
  • Required experience: 3 years with CNC machines

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