CNC Service and Software Engineer
Simpson Technology Ltd are a sales and service company supplying sheet metal processing machinery and are based in Heald Green/Cheadle. We are a high energy and hard working team of professionals and are passionate about our people. Due to our recent expansion we are looking for a very enthusiastic individual to join us in an engineer’s role who is based in Lancashire/Yorkshire/Derbyshire/Midlands area to cover customers in the UK and Ireland.
ROLE AND RESPONSIBILITIES
- Installation of CNC lasers, bending and punching machines, software and automation
- Schedule service check overs and organize service consumables with Admin
- Provide preventative breakdown maintenance to our contract customers
- Troubleshoot over the telephone and on-site
- Provide training for operators, maintenance and programmers
- Assist Sales with technical support
- Manage phone calls and correspondence
- Responsible for the completion and submission of field service reports and expense reports
- Work closely with our suppliers for the customers benefit
- Ability to generate additional revenue for the company through a bonus scheme
QUALIFICATION AND EDUCATION REQUIREMENTS
- Time served in engineering with at least an electrical/electronic qualification but preferably multi skilled
- 3 years of work experience with CNC machines
- Knowledge of offline programming essential
PREFERRED SKILLS
- Experience in CNC sheet metal machines preferred but not essential
- Ability to interpret electrical schematics
- High customer orientation
- Excellent verbal and written communication skills
- Good knowledge of MS Office (Outlook, Word, Excel) & CRM systems (preferably Salesforce)
- Excellent electrical/electronic troubleshooting skills
- Pneumatic and hydraulic experience advantageous
- Ability to stay calm under pressure
- Ability to work independently and make decisions
- Work within a small team
- Travel on short notice may be required. Available to work weekends and after normal work hours as required which will be paid at an overtime rate
COMPANY BENEFITS
- On-site parking
- Company car
- Company pension
- Company events & social hours